Privacy Statement

This Privacy Statement explains how Freedom Express Ministries collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws.

1. Who We Are

Freedom Express Ministries operates the website https://freedomexpress16.org. We are a 501(c)(3) nonprofit ministry based in the United States. Our contact email is contact@freedomexpress16.org.

2. What Personal Data We Collect

We may collect the following types of personal information when you use our website or make a purchase:

  • Name
  • Email address
  • Billing address (if applicable)
  • Purchase details
  • Communication preferences
  • Any data you voluntarily provide via contact forms, email, or customer service requests

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders (via SureCart and PayPal)
  • Send order confirmations and download links
  • Respond to inquiries or support requests
  • Maintain our customer dashboard and purchase records (SureCart)
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

  • SureCart: for order processing, secure download delivery, and customer account management.
  • PayPal: for payment processing. You may be required to log in to your PayPal account to complete transactions.
  • Brevo: used to send newsletters, manage contact form messages, and communicate event information.
  • WP Mail SMTP: to ensure delivery of transactional emails from our domain.

We use Google reCAPTCHA services to protect our online forms and checkout from spam and abuse. Google reCAPTCHA v2 Invisible is active on site-wide forms (e.g., contact and newsletter signups), while Google reCAPTCHA v3 is enabled within the SureCart checkout system. These tools evaluate interactions to help detect abusive behavior and may collect data such as mouse movements, device information, and IP address in accordance with Google’s Privacy Policy and Terms of Service.

5. Legal Basis for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

  • Your consent
  • Fulfillment of a contract (e.g., processing your order)
  • Compliance with legal obligations

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Request a copy of the data we hold about you
  • Withdraw your consent
  • File a complaint with a supervisory authority

7. Data Storage and Security

We take reasonable steps to protect your personal data, including secure storage via SureCart’s cloud infrastructure and encrypted communications. We do not store payment details on our server.

8. Customer Accounts

When you complete a purchase, SureCart may create a customer account for you. Freedom Express does not have access to your login credentials, but we can view order history. You may log in at any time to access your downloads.

If a customer has difficulty retrieving their download, the ministry may provide an alternative delivery method upon request.

9. Data Retention

We retain your data only as long as necessary for legal, transactional, and customer service purposes. You can request deletion of your personal data at any time by contacting us.

10. Changes to This Policy

We may update this Privacy Statement periodically. Changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Statement or wish to exercise your rights, please contact us at:
https://freedomexpress16.org/contact

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