Refund Policy

Effective Date: June 2, 2025

Digital Products

All purchases made through freedomexpress16.org are for digital products only. Due to the nature of digital content, all sales are final once the product has been accessed or downloaded.

Eligibility for Refunds

We will honor refund requests under the following conditions:

The download link was not delivered after payment and our team cannot resolve the issue.
You accidentally purchased the same product more than once.
The file is corrupted and cannot be accessed, and we are unable to provide a replacement.

Non-Refundable Circumstances

We do not offer refunds in the following cases:

You changed your mind after the purchase.
You are unable to open the file due to incompatible software or device limitations.
You experience minor formatting/display issues on certain devices.

Requesting a Refund

If you believe your purchase qualifies for a refund, please contact us with the following information:

Your full name
Email address used during purchase

The reason for your refund request

Processing Time

Refund requests are typically reviewed within 5–7 business days. Approved refunds will be processed back to your original payment method.

Policy Changes

Freedom Express Ministries Inc. reserves the right to update or change this refund policy at any time. Please review it periodically.